
Singapore Airlines
The Enhance Flight Experience campaign put premium in-stream video in front of the right audience: 11.6M+ completed views at a 20.31% VTR.

Nineteen months of always-on mobile user acquisition cut cost per action by 52.5%, while installs kept compounding past 495K.
19-MONTH ENGAGEMENT · MOBILE MARKETING
-52.5%
CPA Decrease
Cost per action reduced over the life of the campaign.
495K+
Installs
App installs delivered across the engagement.
16.48%
Event Progressions
Users progressing to key in-app events after install.
4.91%
Monthly Improvement
Average month-on-month performance gain across the campaign.
CHALLENGE
Digital banks win on adoption, and adoption is a performance problem: acquire users at an efficient cost, and make sure they don't stop at the install. Bank Jago needed sustained, improving user acquisition, not a one-quarter spike.
SOLUTION
We ran a long-term mobile marketing program built around Bank Jago's promotional offers, spanning paid campaigns and OEM device channels, with creative-level optimization guided by MMP data, improving month over month for nineteen consecutive months.
RESULT
Over 19 months, cost per action fell 52.5% while the campaign delivered 495K+ installs, with 16.48% of users progressing to key in-app events and an average 4.91% month-on-month improvement. Proof that always-on beats bursts.
Bank Jago's promotional offers were matched to the audiences most likely to act on them, so every campaign led with a reason to open an account.
Beyond paid media, we used OEM channels to put the app on devices from the moment of purchase, reaching users before the app-store battle even starts.
Creative consistently promoted the benefits of digital banking itself, growing the category while growing the brand.
Campaigns were optimized at the individual-creative level, with raw MMP data analysed continuously to guide budget and creative decisions.
CHANNELS USED
Mobile UAOEM ChannelsCreative OptimizationMMP Analytics
The Enhance Flight Experience campaign put premium in-stream video in front of the right audience: 11.6M+ completed views at a 20.31% VTR.
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